Development web dispatcher app to manage crossing guards

The challenge

The existing website needed improved UX and new functionality to replace manual Excel spreadsheets with automated reports. Processing large volumes of information caused performance issues, making the system sluggish for administrative staff managing guard operations citywide.

Our solution

• Intelligent guard assignment evaluating schedule availability, holidays, distance to work areas and existing shifts.
• Real-time dashboard showing guard attendance status, check-in/check-out times and location.
• Guard location tracking with geofence monitoring and movement trajectory visualization.
• Reporting suite covering attendance, coverage analysis and shift assignment status.
• Role-based data presentation optimized for different user types.

Results

• Significant reduction in time spent on guard management and data collection.
• Improved operational efficiency with intuitive workforce planning.
• Enhanced visibility into employee performance through detailed analysis.