Document management system for manufacturing client

The challenge

Multiple business divisions maintained separate documentation standards, so outdated materials were frequently used in production and field installation. That drove costly rework, customer complaints, compliance exposure, excessive printing costs and delays from approval processes scattered across departments and brands.

Our solution

• Dynamic document generator that assembles materials in real time with the correct branding, logos and disclaimers per requestor.
• Workflow and approval automation supporting multiple approvers, delegation and parallel approvals.
• Retention rules engine that automatically retires documents based on type and compliance policy.
• Secure viewer preventing downloads or copies of sensitive materials.
• User “Books” feature letting employees group frequently accessed documents for faster retrieval.

Results

• Centralized repository serves teams across 50+ countries.